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Support Information

Matthew Ephraums avatar
Written by Matthew Ephraums
Updated over 2 years ago

Welcome to the Skillest Support Page. We are committed to providing you with the best possible service and ensuring that your experience with our app is exceptional. Your satisfaction is our top priority, and we have several channels available for you to receive support and answers to any questions you may have.

Support Team Availability

Our dedicated support team is available 7 days a week, from 9:00 AM to 5:00 PM Eastern Time. We are committed to addressing your concerns during these hours, and we will do our best to resolve any issues you may encounter.

First Response SLA

We understand that your time is valuable, and we aim to provide timely responses to all your queries. Our First Response Service Level Agreement (SLA) is within 12 hours. Rest assured, a member of our Customer Support team will respond to your query within this timeframe.

Support Options

You have several ways to reach out to us for support:

  • Live Customer Support: If available, you can chat with us directly through our live customer support channel. This service can be accessed by clicking on the chat icon on the bottom right of this page.

  • Email Support: Feel free to email us at [email protected]. We aim to respond to all emails within our First Response SLA.

Thank you for choosing Skillest!

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